更多產品Q&A

Q&A

• I'm vegan - is Derma's skin care vegan?

Yes, the vast majority of our products are 100% vegan and we are in the process of getting them certified by the Vegan Society, so you never have to be in doubt.

In some of our products, however, we utilize the good properties of beeswax (Cera Alba), wool fat from sheep (Lanolin) and honey (Mel) and these are therefore not vegan. 

See the list of ingredients on the back of the products after Cera Alba, Lanolin and Flour. The suppliers have signed that no animals are harmed during the extraction of these ingredients. We only use vegetable glycerin extracted from plant oils, e.g. coconut or palm oil.

The following Derma products contain ingredients extracted from animals:
• Derma Man Mud wax contains beeswax and lanolin

 

• Does Derma use animal testing / testing on animals?

No, of course not. At Derma we do not use animals to test our products, and we never have.

Since March 2013, the EU has banned all forms of animal testing for the development and production of cosmetic products. That is why it has become illegal to write 'not tested on animals' and 'cruelty free' on the packaging. This applies to all products produced in the EU. In other countries/parts of the world, the legislation is and can be different.

Experiments with algae and invertebrates
The ban on animal experiments also applies to fish, but not algae or invertebrates, e.g. daphnia. 

 

• Why does the color of your products vary?

Natural raw materials may vary slightly in color depending on harvest and season, and therefore there may also be a slight color difference from product to product. 

We use natural oils, which can vary in color depending on harvest, season, etc. Derma's products therefore appear with the color that nature has given them. And since very few raw materials are naturally white, Derma's products are not completely white either.

 

• Why do your organic products change color over time?

Some consumers find that the color of our organic products changes over time. This is because the organic raw materials can change color when they come into contact with oxygen, and unfortunately there is not much that can be done about that. The color changes, but this is not because the product has gone bad.

A natural alternative

We have also discovered that our preservative also changes color over time, so we are in the process of finding an alternative. The preservative works as it should, only the color changes.

 

• Why do your products smell?

There is a big difference in how people perceive smells, and some users find that our products leave an unfamiliar scent on the skin.

Since there is no perfume in our products, they will have a natural scent from the raw materials that the products contain. Of course, we try to choose fragrance-free raw materials.

 

• What is an airless container?

An airless container is airtight. The smart thing about storing the products in this way is that the contents never come into contact with the air, and therefore the risk of contamination with microorganisms is significantly reduced. This means that the need to add preservatives is correspondingly less when the product is in an airless container. 

How it works
When you pump out the product, a vacuum is created in the container so that the contents are almost sucked out. It can be a bag that shrinks when the contents are pressed out, or the container can be equipped with a piston that automatically moves upwards as the contents are removed.

 

• Are Derma's skin care products chemical-free?

The word chemistry is used regularly in our everyday life and is often perceived negatively for health and the environment in connection with dangerous and effective chemicals such as cleaning agents and pesticides.

But everything we surround ourselves with is really chemistry. It is, for example, chemical processes in plants that form the natural oils that we use in Derma's products. Everything that takes place inside the body is chemistry, for example enzymes in digestion or reactions in the muscle cells that cause the muscles to contract.

Therefore, chemistry is not necessarily negative. It is important to distinguish between chemical substances that have a beneficial effect and substances with an undesirable effect. You should also take the concentration into account, for example water and table salt are chemicals, but it can be dangerous to consume in large quantities.

Substances with unwanted effects can, for example, be allergenic, carcinogenic or hormone-disrupting. The vast majority of Derma's products are certified by the Nordic Ecolabel, AllergyCertified and recommended by Asthma Allergy Nordic, and are therefore free of unwanted ingredients.

 

• Do the creams penetrate the body?

The skin is our largest organ, and some of the things it comes into contact with are able to penetrate the skin and all the way into the body. This also applies to ingredients in skin products, so it matters for your health that the content is in order.

If you want to take your health into account, it is a good idea to choose products that, like Dermas, are certified by both the Swan, AllergyCertified, Ecocert/COSMOS and recommended by Asthma Allergy Nordic. Then you are sure that all ingredients in the product have been reviewed by experts and meet the strict requirements of the labeling schemes with regard to both the environment and health.

 

• Can I use skin care from Derma when I am breastfeeding or pregnant?

Some of the ingredients in skin care products penetrate the body, and therefore they can affect your own health as well as your fetus and the breast milk of your baby.

The best advice we can give is to use as few products as possible during pregnancy and breastfeeding, and the ones you do use should be chosen carefully.

If you want to take your and your child's health into account, it is a good idea to choose products that, like Derma, are certified by both the Swan, AllergyCertified, Ecocert/COSMOS and recommended by Asthma Allergy Nordic. Then you are sure that all ingredients in the product have been reviewed by experts and meet the strict requirements of the labeling schemes with regard to both the environment and health.

 

 

• What is the difference between Derma's product series (all are perfume-free)?

All Derma's products are mild, certified products without perfume, and they can therefore all be used by both men, women and children.
 
All our series are recommended by:
• The Nordic Ecolabel
• AllergyCertified
• Asthma Allergy The Nordic

Derma Eco and Derma Eco Baby series are also ecologically certified by Ecocert/COSMOS.
 
The individual products in each series have been developed for men, children and women's specific needs and wishes for skin care. For example, the Derma Eco Baby range contains an ointment which is suitable for red bums, and the Derma Man range a Derma Man Aftershave Balm suitable for skin after shaving and the Derma Eco range contains a Micellar Water for removing make-up. 

The Derma Eco series contains special moisturizing and caring ingredients that suit women's needs for care of, for example, long hair and the desire to delay the aging of the skin.

• Is Derma produced in Denmark?

Yes, Derma's products are developed and produced locally in Denmark by DermaPharm A/S and meet the high Danish standards and quality control.

 

 

• Who is behind Derma?

Derma is produced in Denmark by DermaPharm and is the result of more than 40 years of experience with environmentally and allergy-labelled skin care for consumers, hospitals and institutions. DermaPharm's heart beats for mild and environmentally friendly care products, and the company is a pioneer in environmentally friendly care products in Denmark and abroad and Denmark's largest manufacturer of certified skin care and sun protection. 

DermaPharm is both environmentally and quality certified according to ISO standards 14001, 9001 and 22716 and certified to manufacture Swan, Ecocert/COSMOS and allergy labeled products.

DermaPharm currently employs over 120 employees and has its head office and production facilities in Fårup, north of Randers.

Read more about DermaPharm A/S at www.dermapharm.dk

 

• How to check the expiration date of all products in the series?

Some products are marked on the top of the back edge and some are marked on the Chinese label.

 

• Organic baby series: Can all baby products be used for newborns and young children?

Derma Baby's entire organic product line is naturally mild, fragrance-free, and does not contain any known allergens. It is suitable for newborns and also suitable for sensitive skin, eczema, dermatitis and other skin types.

 

•  What age can the organic baby series be used for?

Derma organic baby series ingredients are mild and from natural extracts, suitable for any age children and even for adults with sensitive skin.

 

 

• Can it be used on the face?

The ingredient of Derma organic baby series are from natural extracts, it is mild and natural. It can also be used even your face and whole body.

 

•  What if the baby accidentally eats the product?

Derma's ingredient is certified as international organic and low-sensitivity, mild and simple. If a small amount is accidentally eaten, it is okay but please do not eat in large amount.

 

•  Which product is recommended for sensitive-skinned babies?

For sensitive-skinned babies, it is recommended to wash with clean water only, and avoid using any bath products. Over-cleaning may make the baby's skin more dry. If there is a need to clean a certain area, you can use the moisturizing "Hydrating Shampoo and Bath Lotion" to clean. The daily skin care can be taken care of by the "Organic Moisturizing Skincare Cream" with its natural fragrance-free and simple ingredients, which can help prevent dry skin. When the skin needs extra moisturizing, you can drop "Organic Massage Bath Oil" into the bathtub or add it to the skincare cream and apply it to the baby's body for extra hydration. You can also apply a layer of "Organic Soothing All-Purpose Ointment" on areas where moisture is most easily lost after applying skincare cream.

 

• The "Organic Waterproof Physical Sunscreen Cream" is a bit difficult to apply and will turn white after use, is this normal?

Lower-sensitivity physical sunscreens may be more difficult to apply and will leave a white cast after use, but this is normal. It is recommended to apply evenly and blend well to avoid any residue.